Satisfied ClientsPhillips-Baird, Inc. guarantees 100% customer satisfaction. The highest compliment we can receive from our clients is a referral or recommendation. We are proud to have:
- Assisted 19 companies to implement ISO 14001 systems
- Conducted 300+ ISO 14001 EMS audits
- Helped 3 companies implement OHSAS 18001 systems
- Conducts OHSAS 18001 OH&S registration audits
- Conducted (20+) ISO 14000 / 14001 Lead Auditor Training classes
- Provided mentoring/witnessing support to help others become ISO 14001 lead auditors
Client List
Some of our clients include:
- Epson America, Inc.
- Hitachi Cable Indiana, Inc.
- The Levy Company
- Toyotomi America Corporation
- Earle M. Jorgensen Company
- Toyo Lex Industry Corporation
- Keihin Aircon North America, Inc.
- Yuma Industries, Inc.
- Lyon Gear and Machine, Inc.
- Quality Machine & Tool Works, Inc.
- Apex Precision Technologies
- Bollhoff Rivnut, Inc.
- Indianapolis Water Company
- Toray Resin Company
- Austin Tri-Hawk Automotive
- Samtec USA
- Bowling Green Metalforming
- Haynes International, Inc.
- Haynes Wire Company
- Peggy Canales, Associate Professor of Industrial Manufacturing and Engineering, Indiana Institute of Technology
- Tom Linneweber, Human Resources Manager, DIAMET
- James Nettleman, Manufacturing & Materials Managers, AVECIA
- Bill Miller, Quality & Environmental Manager, MultiSeal, Inc.
- Shayla Barrett, Purdue University
Client Testimonials
Phillips-Baird wants to ensure that our clients are 100% satisfied. In addition to sending out Customer Satisfaction Surveys, we hire an independent third party to obtain open feedback from our clients. Here is what some of our clients have said:“Joe helped us start our system from scratch. He first educated us on the requirements of ISO 14001 and then helped us through implementation. He had good visual aids, PowerPoint presentations and documentation. By the end of the training, everyone on our Implementation Team was on the same page and we were able to meet our internal timeline for implementation. Other companies advertise that they have software with standard documents you can just fill out, but that doesn’t address getting all your team members and managers on board.
Joe is a lead auditor for some of the registrars, so he knows first hand what it takes to get registered. With his experience and his boilerplate documents, we were able to quickly implement. He also had a couple of lead auditor students who he brought down at the end of our implementation to conduct a pre-audit of our system. I would definitely recommend Joe to other companies.”
Greg Walts, Quality Manager
Hitachi Cable Indiana, Inc.
“Joe brought a lot of experience to help us in the development of our quality and environmental processes and procedures. He not only trained us, but he guided us through the entire development using good practical examples. One of the benefits of using Joe was his knowledge of the standards and requirements and his interpretation of the document to help us integrate our quality and environmental systems and come up with a very tailored system. Without good development up front, it makes implementation very hard. We were able to achieve registration within 10 months after starting to work with Joe. I would definitely recommend him to other companies.”
Al Escoto, Environmental & Quality Systems Manager
Epson America, Inc.
"We considered numerous potential candidates to assist us with the implementation of ISO 14001:1996. Joe's credentials were excellent, and his fees were reasonable. He made a complete presentation to our staff regarding the implementation, savings and commitment needed to successfully attain this environmental certification.We were very pleased with the help we received from Joe. His work went beyond the scope of work in his contract and totally exceeded or expectations. Joe took this assignment very personally. He became a team member.
Additionally, Joe was very professional. He promptly returned my calls and/or e-mails from wherever he was. Through his contacts at Purdue University, Joe saved us $3,000-$4,000 in auditor's fees for the Preliminary Audit. During Stages 1 and 2, Joe used his own time to guide us in our endeavor.
Therefore, if any of our other 35 divisions were to pursue ISO 14001:1996, I would highly recommend Joe, because as a result of his input, we received recommendation to full certification, on the first attempt.”
Damian Gurri, Quality Manager and EMR
Earle M. Jorgensen Company (EMJ-Indianapolis)
“We achieved our ISO 14001 certification in 9 months with the excellent Environmental Management System Joe Phillips helped us develop & implement. Our timeline seemed a little too ambitious to me, but Joe Phillips assured me that with our company's level of commitment, we would succeed.Joe kept us on track by training our environmental committee on every phase of ISO 14001 implementation and by showing us how to take his programs and tailor them to our specific needs. What we ended up with is a first rate EMS unique to our company that is understood and supported by our Team Members at every level of the organization.”
Charley Hardesty, Safety & Environmental Specialist
Toyotomi America Corporation
“I had a strong ISO 9000 background, but Joe really brought a strong knowledge of the environmental standard. You can have all the high level talk you want, but Joe really had a thorough understanding of the Tier 3 operating procedures – giving you the meat and potatoes for your own backyard.I really liked Joe’s experience and demeanor in the classroom. When someone asked a question, he just didn’t answer it. He had a way of asking the right questions to get the person to think through it and come up with their own answer. I’ve been around a lot of implementation guys who try to sell you their own formats of the presentation, but Joe gave us the samples and let us create our own world. It was absolutely 100% beneficial working with Joe.”
Jim Radford, Continuous Improvement Facilitator
The Levy Company
“Joe was the 'whole deal.' He came in and laid out and organized the whole process for us in a way that was easy for even a novice to understand. He made the whole process much less difficult that I had anticipated. He was always right there to answer any questions I had. I would absolutely recommend Joe to other companies.”
George Ramage, Manager of Operations
Toyo Lex Industry Corporation.“Joe helped guide out team step by step, element by element through the entire implementation process. His experience and knowing exactly what the registrars would be looking for in their audits was extremely valuable I would definitely recommend Joe's services to other companies going through the ISO 14001 registration process.”
Rich Puski, Safety & Environmental Manager
Keihin Aircon North America, Inc..“Joe took us from ground zero through the entire process. He was very helpful in establishing aspects. The two auditors we had for Stage 1 and 2 audits said they had never seen more thorough evaluations for every product or problem. It took us a little bit of extra time for implementation, because the person in our company who was in charge of our ISO 14001 registration passed away, and I was thrown into the process. I would call Joe frequently to ask questions or bounce things off him. Joe was wonderful at putting us in contact with people who had knowledge of the chemical industry to answer my questions. Even though he had been paid, he continued to work with us until we achieved registration. In fact I remember Joe saying, 'My job is not done until you are registered'. If we would have used Joe's services to achieve our QS-9000 registration, we would have save thousands of dollars.”
Peggy Hicks, QS/ISO Manager
Yuma Industries, Inc.
“When I found out that we needed to be on a fast track to get ISO 14001 registered in a very short time, my first thought was to call a consultant. Our registrar from QS-9000 certification convinced me to take the training first, so I’d have a thorough understanding of the standard.Going into the lead auditor training, I had no previous ISO 14001 experience. I think it speaks a lot for Joe’s training that I was able to take the training and then come back and get MultiSeal registered within three months. Joe presented the material in a way that was very simple and easy to understand. MultiSeal was already QS-9000, and the training really made it clear how ISO 14001 blends in with other systems. It also helped that the other people taking the class were very knowledgeable and I learned a lot through class participation. Our major customers were very pleased and we saved the company a lot of money.”
Bill Miller, Quality Director
MultiSeal, Inc.
“Joe conducted a Lead Auditor Training course for some of our students, faculty of Purdue’s Clean Manufacturing Technology and Safe Materials Institute and some local manufacturing companies. It was a wonderful experience for the students to be able to hear and learn about the environmental challenges real companies are facing. Joe did an excellent job of simplifying a very difficult subject and materials. By taking this training course, our students will be able to set themselves apart from the other graduates and hopefully obtain better jobs.”
Peggy Canales, Associate Professor of Industrial and Manufacturing Engineering
Indiana Institute of Technology
